Terms of Sale

Using This Site

By browsing or ordering from alphaworxsupply.com you agree to these terms. If you are ordering on behalf of a company, you confirm you are authorized to commit that company to the purchase.

You agree to provide accurate account, delivery, and payment information, and not to use this site for unlawful purposes or to interfere with its operation.

Products, Availability and Specifications

We describe every product from manufacturer data, including certifications and standards where published. Product images are representative; packaging and appearance can change without notice. If a specification is critical to your job, confirm it with our team before ordering.

Availability and lead times change. Adding an item to a cart does not reserve stock.

Pricing and Errors

Prices are in US dollars and exclude sales tax and shipping unless stated. Volume pricing applies to the quantity tiers shown on the product page at the time of order.

Despite our efforts, pricing or specification errors can occur. We may correct errors and cancel an affected order, including after it has been confirmed. If payment was already taken, we refund the charge to the original payment method.

Orders and Payment

An order is an offer to buy and is accepted when we confirm it. Card payments are processed by our payment provider; we do not store full card numbers.

Sales tax is calculated at payment based on your delivery address. Tax-exempt organizations may submit a valid exemption certificate to sales@alphaworxsupply.com for approval before ordering.

Net terms and purchase-order billing are available on approved accounts — request a quote to arrange them.

Shipping, Title and Risk

We ship from the United States using commercial carriers. Delivery estimates are estimates, not guarantees. Title and risk of loss pass to the buyer on delivery.

Inspect shipments on arrival. Damage, shortage, or incorrect items are covered by our 30-day guarantee.

Returns and Guarantee

Damaged, defective, or incorrect items are covered for 30 days from delivery. Products that arrive correct cannot be restocked once they leave our facility, for safety reasons.

Accounts

You are responsible for keeping your account credentials secure and for activity under your account. We may suspend an account that is used fraudulently or abusively.

Intellectual Property

This site, its design, and its content belong to Alpha Worx Supply. Manufacturer names, logos, and trademarks belong to their respective owners and are used to identify the products we distribute.

Limitation of Liability

To the extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost profits or downtime.

Nothing in these terms limits liability that cannot be limited by law, or your rights under our 30-day guarantee.

Governing Law

These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.